Chapter 4.4 - Workload management
Focus (or Stop Starting, Start Finishing)
Beilock & Carr (2001) - On the Fragility of Skilled Performance
https://pubmed.ncbi.nlm.nih.gov/11757876/
Murphy's law
https://en.wikipedia.org/wiki/Murphy%27s_law
The Phoenix Project
https://itrevolution.com/product/the-phoenix-project/
We recommend: Dominica DeGrandis — 'Making Work Visible: Exposing Time Theft to Optimize Workflow'
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We recently read Dominica DeGrandis’ Making Work Visible, an inspiring book on visualizing work-in-progress to help improve your teams’ flow.